Policies

Privacy Policy / Cookie Policy / Website Terms and Conditions

Privacy Policy

Effective date: 1 January 2021

At Hästgård Mosjö Stall we respect your right to privacy. This Privacy Policy sets out how we collect and otherwise process personal data when:

• You interact with our website, www.mosjostall.com

• You are interested in our services

• We collect personal data via other means or purposes

1. PRINCIPLES OF DATA PROCESSING

We are committed to upholding the 6 principles of the EU’s General Data Protection Regulation (“GDPR”):

1. Lawfulness, fairness and transparency - obey the law, process data in a way that is reasonably expected, and be open about policies and practices.

2. Purpose limitation - process data only for the specific reason it was collected for.

3. Data minimisation - process only what data is needed.

4. Accuracy - ensure data processed is adequate and accurate.

5. Storage limitation - retain data only for as long as it is needed.

6. Integrity and confidentiality - process data securely.

2. CONTACT

For the purposes of this Privacy Policy, Jolanda van de Oever (“we”, “us”, “our”, “Hästgård Mosjö Stall”), is the data controller of your personal data and any queries can be emailed to info@mosjostall.com.

3. COLLECTION OF DATA

We collect personal data about you when:

• You browse our website

• You contact us via our website contact form

• You contact us via email, telephone or other means

• You are interested in our services

• We provide our services to you

• You have given a third party permission to share with us information they hold about you

Types of data that may be collected include:

• Name

• Email address

• Address details

• Telephone number

• Payment information

• Sales history

• Details of your communications with us through our contact form, emails, telephone and other means

The exact type of data collected may depend on the nature or method of your interaction with us, or on the purpose for which we collect it. Furthermore, you may provide additional or unprompted information about yourself in the body of your communications with us.

Data may also be gathered by the use of cookies in your web browser, including information such as your IP address, your device and browser type, and what pages you visit and for how long. Our website is hosted by Squarespace, who integrate the use of cookies within their services to us. You can read Squarespace’s privacy policy on their website www.squarespace.com. Learn more about how we use cookies and similar technologies in our Cookie Policy.

4. OUR PURPOSE FOR PROCESSING YOUR PERSONAL DATA

Personal data may be collected or otherwise processed for the following purposes:

• To provide our services
  When you are interested in our services, we require certain information in order to provide those services to you. For example, to communicate with you, book visits and to take payment.

• To respond to queries or comments
  We require certain information in order to contact you and to enable us to address your comment or query effectively.

• To improve our products and services
  We use relevant data in order to improve our products and services. Such information may include sales history, feedback received, issue resolution details, and more.

• Fraud prevention / IT security
  In some cases, data may be processed in order to ensure such things as the prevention of fraud and the security of IT systems.

5. OUR LEGAL BASES FOR PROCESSING

Data we process is done so under one of the following GDPR legal bases:

• Performance of contract
  In order to provide you with our services there is certain information we require. Failure to collect such information may result in us being unable to provide you with the service.

• Legal obligation
  We may need to process personal data as part of our procedures for complying with legal requirements relating to our business activities.

• Consent
  In certain situations, we will request your consent to process your personal data. For example, in relation to our marketing activities.

• Legitimate interests
  We collect and process data for our legitimate interests only when that information is necessary and it does not affect your rights or freedoms. For example, for fraud prevention and IT security.

6. DATA RETENTION

We retain data only for as long as it is necessary under the purpose and base for which it was processed.

Data processed in relation to performance of contract is held until the contract is fulfilled. Data processed in relation to our legal obligations is retained for as long as those obligations must be met, which may be a number of years.

When you provide consent to process certain information, we retain that data until you either withdraw your consent or the purpose for which consent was given no longer exists.

7. DATA SHARING

We only share your data with trusted third parties which have been engaged by us to provide services in relation to our business activities. In general, the third-party providers used by us will only collect, use and disclose your data to the extent necessary to allow them to perform the services they provide to us. Such third-party providers have their own privacy policies.

Third-party providers we may use include but are not limited to:

• Website hosting providers

• Web analytics providers

• Email service providers

• Postal service providers

• Payment processors

8. INTERNATIONAL TRANSFERS

Personal data is only permitted to be transferred outside of the EU when circumstances are necessary and lawful. For example, some of our third-party service providers are global businesses and personal data may be stored and processed in any country in which they have operations.

We only transfer your personal data to trusted third-party providers which have adequate data protection safeguards in place for international transfers, such as those who have committed to the EU-U.S. Privacy Shield.

9. YOUR RIGHTS

Under GDPR you have a number of rights. Individual rights may be affected by the legal base under which your data is processed:

• The right to be informed
  We will provide information about the processing of your data when it is collected or when you otherwise request information.

• The right of access
  You have the right to know what data we hold about you.

• The right to rectification
  You have the right to have any inaccurate data corrected.

• The right to be forgotten
  You have the right to have your data deleted, subject to certain exceptions. For example, we may be required to retain data in order to meet our legal obligations

• The right to restrict processing
  Under certain circumstances, you may have the right to limit the way in which we use your data.

• The right to data portability
  Under certain circumstances, you may have the right to move, copy or transfer your data from one IT environment to another.

• The right to object
  You have the right to object to us processing your data. However, this right is affected if the lawful base applied is performance of contract or legal obligation.

• Rights related to automated decision-making
  Hästgård Mosjö Stall does not make use of any automated-decision making processes.

10. EXERCISING YOUR RIGHTS

If you wish to exercise any of the rights described above or are dissatisfied with the way we have used your data, please email info@mosjostall.com. Please note, we may keep a record of your communications to help us deal with any matters you raise.

11. CHANGES TO OUR PRIVACY POLICY

We will update this Privacy Policy from time to time when necessary to reflect feedback, changes in our data protection policy or legal changes. When we post changes to this Policy, we will revise the “Effective date” at the top of the Privacy Policy. If there are material changes to this Policy we will describe the changes.

Website Terms and Conditions

Effective date: 1 January 2021

Welcome to our website

These Terms and Conditions (“Terms”), together with the documents referred to within them, set out the Terms on which you may use our website www.mosjostall.com. By accessing and using this website, you accept and agree to be bound by the following Terms. If you do not agree to abide by the Terms, please do not use this website.

These Terms do not apply to the supply of services by us. Where we are engaged to supply services to you these will be supplied subject to our separate terms of business.

The term “Hästgård Mosjö Stall” (“we”, “us”, “our”, “Mosjö Stall”) refers to the owner of the website. The term “you” (“your”) refers to the user or viewer of our website.

Please read these Terms carefully and contact us at info@mosjostall.com if you have any questions.

Your use of this website is subject to the following Terms and Conditions:

Disclaimers and limitation of liability

• This website and its contents are offered for your general information and use only. It is subject to change without notice.

• We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• ·Your use of any information or materials on this website is entirely at your own risk and it shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• We are not liable for any loss or damage, including:

  • any direct, indirect or consequential losses

  • any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise

  that may arise in connection with:

  • the use of this website and any websites that are linked to or from it

  • the inability to use this website and any websites that are linked to or from it

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information and they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) and advise you to read any terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

Intellectual property rights

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and text. Such material is protected by copyright laws and other intellectual property laws around the world. All such rights are reserved.

• Any material lawfully reproduced in this website which is not owned by or licensed to us, is acknowledged beneath these Terms and credit given to the owner.

• You may print information contained on this site for your personal use only. You must not alter the paper copies of any content you have printed off in any way, and you must not use any illustrations, photographs or graphics separately from any accompanying text.

• You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

• If you use any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the content you have made.

Linking to our site

You may link to our home page and any other part of our site, but only in a way that is fair and legal and does not damage our reputation or take advantage of it. You shall not link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

Data and privacy

We collect information about you in accordance with our Privacy Policy and our Cookie Policy. By using this website, you agree to us collecting this information and confirm that any data you provide is accurate.

Acceptable use

• You shall only use this website for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

• You must not introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful. You also must not try to gain unauthorised access to this website, the server on which it’s stored or any server, computer or database connected to it. You must not attack this website in any way, including denial-of-service attacks. We will report any attacks or attempts to gain unauthorised access to this website to the relevant law enforcement authorities and share information about you with them.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• We have the right to terminate your access to the website at any time, without notice, for any reason, including without limitation, breach of these Terms.

Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of Sweden. Any dispute you have which relates to these Terms and Conditions, or your use of this website, will be subject to the jurisdiction of the courts of Sweden.

Changes to these terms

We may update our Terms from time to time. When we post changes, we will revise the “Effective date” at the top of this Terms and Conditions page. If there are material changes to the Terms we will describe the changes.